Pascaline H

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I want to change my flight on 21/02/2023

Travel2Be - I want to change my flight on 21/02/2023
I tried to get on the web site many times and I didnt receive the mail to make modification on my flight.
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Preferred solution: The possibility of changing my flight.

Tham W Czn

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E-Receipt is broken! No baggage allowance information. Can't find customer support contact.

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Travel2Be - E-Receipt is broken! No baggage allowance information. Can't find customer support...
Travel2Be - E-Receipt is broken! No baggage allowance information. Can't find customer... - Image 2

Order ID: 2207****

Booking Ref: VUSGCP

I booked a flight for two people, and it said the baggage is included. However, I couldn't find any detail after completing the payment about the baggage.

And the confirmation Email said that we have 0x baggage allowance. This gave us a lot of concern about it. Please provide further detail and confirm this to ensure us.

Second thing, I cannot download the receipt as it was broken (text is illegible), and failed to download the file.

So please send me the receipt as soon as possible.

Third, it was so difficult to find contact detail for customer support. The flight information detail was not shown the full detail that I could check.

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Preferred solution: Flight information and receipt.

1 comment
Travel2be

Dear customer, we are sorry that your experience was not as you hoped. Satisfying our customers is our main goal, so we will review your case and get back to you as soon as possible. Regards

Lafern Dea
map-marker Tampa, Florida

You are wanting to charge me for help . Sucks

Facebook stopped my account because someone tried to log into my account from Calif. Tried using their links to reset password nothing works ! Yea I am pissed !
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Anonymous
map-marker Southampton, Southampton

Refund issue

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I tried to contact travel 2b many times no one answered my email the phone number I found doesn't exist and I haven't gotten my money back so I want my money back Reservation number:1910****
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User's recommendation: Very bad

Erikson Psp
map-marker Tel Aviv, Tel Aviv

They stole

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2 flyghit are cancels and they not bring me back my money over 2 years!!! Dont buy throw travel2be or travilingo
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Anonymous
map-marker Pretoria, Gauteng

Want to be a customer

Complain is not getting help when struggling to buy in your shop im showing interest to be a customer but no one showing interest to help me.
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William H Lwp

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Verified Reviewer
| map-marker Cincinnati, Ohio

Discrimination

Put up an ad for free honeybee removal and was denied, but there are other ads for honeybee removal and honeybee for sale. Why is mine denied but others are allowed to post the same exact thing. And other restricted services are posted. You need to contact me and resolve this before court action and lawsuit are initiated. Done with your games 419-706-**** polarisrunner323@***.com
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miri d Hfj

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Reseveshin no. MNTNN8

Travel2Be - Reseveshin no. MNTNN8
Travel2Be - Reseveshin no. MNTNN8 - Image 2
Hi, I can't see my tickets at "my trip" My mail is miridan690@***.com and he say I do have tickets on this mail. I want to know if my tickets are flexible and I can change the days? ID NUMBER
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Preferred solution: Just want to know if I can change my days

Ilham A Fop

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| map-marker Abu Dhabi, Abu Zaby

Refund

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Travel2Be - Refund
I book ticket with you one year ago and the flight was cancelled I was said that My refund will be back 5 of dec and havent received anything. Where is my Money. Its been more than one year. This is scam.
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User's recommendation: No I don’t recommend it

Hitesh A Xae

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Refund not received

Travel2Be - Refund not received
I have cancelled my flight from New Delhi to Vancouver of flight # AI186 under BOOKING REFERENCE ID: 2203**** and PNR number: 2NBH6N and E-ticket number: 098353****845. Air India has processed the refund and I am still waiting for it for last 3 months. Even the link is not working. Please look into the same and process my refund Harleen Aggarwal
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Loss:
$2200

Preferred solution: Full refund

User's recommendation: stay away from Travel2be

David K Dcz

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Verified Reviewer
| map-marker Port Louis, Port Louis

Canceld fly

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Our flight originally booked via travel2be was cancelled. The alternative flight proposed would take place two days earlier and has a stopover of 11 hours. This is not an acceptable option, since we would loose two days of vacation wherein we already paid for hotel, car and activities. Furthermore we are travelling with an infant and therefore a stopover that long is not possible.
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User's recommendation: Do not book via travel2be!

Eugene B Heq
map-marker Spring Hill, Florida

My account is locked

Travel2Be - My account is locked
My account is locked and I cant login so somebody has to help me this is a big problem because I received so many codes and it doesnt matter I cant login
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Preferred solution: Unlock my account

Remano S

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Cancellation by airline

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Travel2Be - Cancellation by airline
Travel2Be - Cancellation by airline - Image 2
Travel2Be - Cancellation by airline - Image 3

Two return flights cancelled. In their terms and conditions Travel2be contract to contact customer if there are cancellations or changes to your flight this did not happen.

No customer service available. Left stranded in Port Elizabeth S.A. Flight BA6248 on 3/01/23 had been cancelled. No alternative flight given.

No contact from Travel2be. Unable to access any form of customer service. Connecting flight TK41 Johannesburg to Istanbul also cancelled. No contact from Travel2be despite their terms and conditions clearly stating that you will be notified.

Still unable to make any contact with them. No alternative flights available. Tried Mytrip who now cannot recognise my email address and informs that they do not have my booking. Sent several e-mails not one reply.

additional extras automatically applied. . This trip has cost me over 2,400 euros as I had to book new flights.

This id for one person. I could have booked this flight for 800 euro if I flew with a reputable Company.

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Loss:
$1200
Cons:
  • No way of contacting them neither emails nor phone numbers work

Preferred solution: Full refund

User's recommendation: Avoid as this company operates under its own corrupt principles. NO CUSTOMER SERVICE. Please do not book with them. Use a reputable Company. They are more expensive than most Agencies. You will find this out when you reach payment.

Jorecel mark O

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Havent received my e ticket and cant access my trip

Travel2Be - Havent received my e ticket and cant access my trip
Hi my name is jorecel mark olaso ive booked a ticket via travel2be but i cant access my trip, i have tried looking in spam but no reply form my trip. Cant access my e ticket. Confirmation booking number 2159****. Under jorecel mark olaso.
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Ahmed a Bsn

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| map-marker Newark, New Jersey

I’m Ahmed abassor I booked my ticket with travel2be in jun 2021 and you charging me twice the amount is $1764 too times at this time you don’t give me back my money please give me my money back

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I’m Ahmed abassor I booked my ticket with travel2be in jun 2021 and you charging me twice the...
I’m Ahmed abassor I booked my ticket with travel2be in jun 2021 and you charging me twice... - Image 2
I’m Ahmed abassor I booked my ticket with travel2be in jun 2021 and you charging me twice... - Image 3
Updated by user Mar 03, 2023

I need to resolve my issue with the travel2be

Updated by user Mar 03, 2023

I booked my ticket ticket with the travel2be and they charge me twice $1764 two times $3528 until now they didn’t give me back my money that’s what I’m looking for please resolve my issue please

Updated by user Mar 03, 2023

My issue with this travel2be doesn’t resolved yet

Original review Feb 01, 2023
Hi ,my name is Abassor Ahmed i booked my family first ticket with Travel2be and i love it ,more easy and sample but i charged twice ,please can you help me to get my one refund thank you
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Loss:
$1764
Pros:
  • By friend
Cons:
  • No way of contacting them neither emails nor phone numbers work

Preferred solution: Full refund

1 comment
Ahmed a Bsn

Im abassor Ahmed I booked with travel2be my ticket to morocco in 18 jun 2021 and then you charging me twice $1764 .2 times at this time you don’t give me my money back please give me my money back or I go to my lower

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